Terms of service

Terms of Service

Last Updated: 06/06/2026

Welcome to TradingNeu Store. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or purchasing products from us, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.


1. Account Terms

To access certain features of our website, you may be required to create an account.

By creating an account, you agree that:

🔸 You will provide accurate, current, and complete information.

🔸 You are responsible for maintaining the confidentiality of your account credentials.

🔸 You are responsible for all activities conducted under your account.

🔸 You must immediately notify us of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.


2. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

🔸 Prices may change without prior notice.

🔸 Applicable taxes may be included or added during checkout.

🔸 Payments must be made using approved payment methods available on our website.

🔸 We reserve the right to refuse or cancel orders if payment authorization fails.

In the event of pricing errors, we reserve the right to cancel affected orders and issue refunds where applicable.


3. Product Descriptions

We strive to ensure that product descriptions, images, specifications, and pricing are accurate.

However:

🔸 Product colors may vary due to screen settings.

🔸 Minor variations in size, design, or packaging may occur.

🔸 We do not guarantee that all descriptions are completely error-free.

If a product differs significantly from its description, please contact us for assistance.


4. Order Acceptance

Your order constitutes an offer to purchase products from TradingNeu Store.

We reserve the right to:

🔸 Accept or reject any order.

🔸 Limit quantities purchased.

🔸 Cancel orders suspected of fraud or unauthorized activity.

🔸 Cancel orders due to inventory shortages, pricing errors, or technical issues.

An order confirmation email does not guarantee acceptance of your order.


5. Shipping and Delivery

We aim to process and dispatch orders promptly.

🔸 Delivery times are estimates and may vary.

🔸 Delays caused by courier partners, weather conditions, public holidays, or unforeseen circumstances are beyond our control.

🔸 Customers are responsible for providing accurate shipping information.

🔸 Additional charges may apply for remote delivery locations.

Risk of loss and ownership transfers to the customer upon successful delivery.


6. Returns and Refunds

Our Return and Refund Policy governs all returns, exchanges, and refunds.

Generally:

🔸 Returned products must meet eligibility requirements.

🔸 Refund approval is subject to inspection of returned items.

🔸 Shipping charges may be non-refundable unless required by law.

🔸 Refund processing times may vary depending on payment providers.

Please review our separate Return and Refund Policy for complete details.


7. Prohibited Uses

You agree not to use our website:

🔸 For unlawful purposes.

🔸 To violate applicable laws or regulations.

🔸 To distribute harmful software, viruses, or malicious code.

🔸 To interfere with website security or functionality.

🔸 To engage in fraudulent, abusive, or deceptive activities.

🔸 To infringe intellectual property rights.

Any violation may result in suspension or termination of access.


8. Intellectual Property

All website content, including text, graphics, logos, images, product listings, and website design, is owned by or licensed to TradingNeu Store.

You may not:

🔸 Reproduce content without permission.

🔸 Copy website materials for commercial purposes.

🔸 Modify or distribute proprietary content.

Unauthorized use may result in legal action.


9. Limitation of Liability

To the maximum extent permitted by law:

TradingNeu Store shall not be liable for:

🔸 Indirect or consequential damages.

🔸 Loss of profits, revenue, or business opportunities.

🔸 Delays caused by third-party service providers.

🔸 Technical interruptions or website downtime.

🔸 Product misuse by customers.

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.


10. Disclaimer of Warranties

Products and services are provided on an "as available" and "as is" basis.

We make no guarantees regarding:

🔸 Continuous website availability.

🔸 Error-free operation.

🔸 Compatibility with all devices.

🔸 Uninterrupted service.

Except as required by law, all warranties are disclaimed.


11. Indemnification

You agree to indemnify and hold harmless TradingNeu Store, its owners, employees, affiliates, and service providers from claims, damages, liabilities, and expenses arising from:

🔸 Your use of the website.

🔸 Violation of these Terms.

🔸 Violation of applicable laws.

🔸 Infringement of third-party rights.


12. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Navi Mumbai, Maharashtra, India, unless otherwise required by applicable law.


13. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Updated Terms will be posted on this page with a revised effective date.

Continued use of our website after changes constitutes acceptance of the updated Terms.


14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

TradingNeu Store

📧 Email: jp587651@gmail.com

🕒 Customer Support Hours: Monday to Saturday Except Sunday

📍 Location: Navi Mumbai, Maharashtra, India

We aim to respond to customer inquiries within a reasonable timeframe.