Shipping policy
Shipping Policy
Last Updated: 06/06/2026
Thank you for shopping with TradingNeu Store. We are committed to delivering your orders safely and efficiently. Please review our Shipping Policy to understand how we process, ship, and deliver your purchases.
1. Order Processing Time
All orders are processed during our business hours:
Business Hours: Monday to Saturday 9:00 AM – 9:00 PM
🔸 Orders are typically processed within [1–3 Business Days] after payment confirmation.
🔸 Orders placed on Sundays or public holidays will be processed on the next business day.
🔸 During peak seasons, sales events, or holidays, processing times may be extended.
Once your order has been processed and shipped, you will receive a shipping confirmation email or SMS.
2. Shipping Methods Available
We work with trusted courier and logistics partners to deliver orders across India.
Available shipping methods may include:
🔸 Standard Shipping
🔸 Express Shipping (if available)
🔸 Cash on Delivery (COD) (if available)
Shipping options available for your location will be displayed during checkout.
3. Shipping Costs
Shipping charges are calculated based on:
🔸 Delivery location
🔸 Product weight and dimensions
🔸 Shipping method selected
Shipping Cost: Shipping cost calculated on the payment page.
Any applicable shipping charges will be displayed before you complete your purchase.
Promotional offers such as free shipping may be available from time to time.
4. Delivery Timeframes
Estimated delivery times are:
Within India
🔸 Metro Cities: [3–7 Business Days]
🔸 Tier 2 & Tier 3 Cities: [5–10 Business Days]
🔸 Remote Locations: [7–15 Business Days]
Please note that delivery timelines are estimates and may vary depending on courier operations and local conditions.
5. Tracking Information
Once your order is shipped, you will receive:
🔸 Tracking Number
🔸 Courier Partner Details
🔸 Shipment Tracking Link
Customers can use the provided tracking information to monitor delivery progress.
If you do not receive tracking information within a reasonable period after shipment, please contact our support team.
6. Delivery Issues and Delays
While we strive to ensure timely delivery, delays may occasionally occur due to:
🔸 Weather conditions
🔸 Public holidays
🔸 Natural disasters
🔸 Transportation disruptions
🔸 Courier service delays
🔸 Incorrect shipping information provided by customers
TradingNeu Store is not responsible for delays caused by factors beyond our control, but we will make reasonable efforts to assist customers in resolving shipping issues.
7. Incorrect Address Information
Customers are responsible for providing accurate shipping details.
If an incorrect address is provided:
🔸 Delivery delays may occur.
🔸 Additional shipping charges may apply.
🔸 Orders returned due to incorrect information may require re-shipping fees.
Please contact us immediately if you need to update your shipping address after placing an order.
8. Lost, Damaged, or Missing Packages
If your package arrives damaged, lost, or incomplete:
🔸 Contact us within [48 Hours] of delivery.
🔸 Provide your order number and supporting photos if applicable.
🔸 We will investigate the issue with the courier partner and work toward an appropriate resolution.
Resolution times may vary depending on courier investigations.
9. International Shipping
International Orders
[Yes/No – Update Accordingly]
If international shipping is available:
🔸 Delivery times vary by destination country.
🔸 Customers are responsible for any customs duties, import taxes, or local fees imposed by their country.
🔸 Customs clearance procedures may cause additional delays beyond our control.
If international shipping is not currently available, orders can only be shipped within India.
10. Order Tracking Support
For shipping-related questions, tracking assistance, or delivery concerns, please contact us.
Customer Support Hours:
Monday to Saturday 9:00 AM – 9:00 PM
📧 Email: jp587651@gmail.com
We aim to respond to all shipping inquiries as quickly as possible.
11. Policy Updates
TradingNeu Store reserves the right to modify this Shipping Policy at any time without prior notice.
Any updates will be posted on this page with a revised effective date.